Receptionist - State Farm Agent Team Member
Fort Worth - TX
Future Opening: Receptionist - State Farm Agent Team Member
Full Time • Fort Worth - TX
Responsive recruiter
Benefits:
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
- Competitive salary
ROLE DESCRIPTION:
Jenny Stewart State Farm Agency is seeking an organized, personable, and motivated Bilingual Receptionist to serve as the first point of contact for our customers. This position combines customer service and administrative responsibilities with opportunities to contribute to agency growth. The ideal candidate is comfortable communicating with customers in person and over the phone, managing multiple priorities, and recognizing opportunities to connect customers with appropriate insurance products and services.
Jenny Stewart State Farm Agency is seeking an organized, personable, and motivated Bilingual Receptionist to serve as the first point of contact for our customers. This position combines customer service and administrative responsibilities with opportunities to contribute to agency growth. The ideal candidate is comfortable communicating with customers in person and over the phone, managing multiple priorities, and recognizing opportunities to connect customers with appropriate insurance products and services.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Act as primary point of contact for our Spanish speaking customers.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Comfortable speaking Spanish both over the phone and in-person.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Fort Worth, Texas and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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